Privacy Policy

Waltz Security, a division of Waltz Business Solutions ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

• Fill out contact forms or request a consultation
• Subscribe to our newsletter or marketing communications
• Request product information or quotes
• Communicate with us via email or phone

This information may include your name, email address, phone number, company name, job title, and any other details you choose to share.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and general location data
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

Campaign Tracking Parameters

When you arrive at our website from an advertising campaign (such as TV, streaming, radio, or online ads), the URL may contain tracking parameters (commonly known as UTM parameters) such as utm_source, utm_medium, utm_campaign, utm_content, and utm_term. These parameters are captured automatically and submitted alongside your contact form data to our marketing platform (HubSpot) to help us understand which advertising channels are most effective. This data is used solely for campaign attribution and is not sold to third parties.

Our website displays a cookie consent banner on your first visit, allowing you to accept or decline non-essential cookies and tracking.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our security products and services
• Process and fulfill your requests for consultations or quotes
• Improve our website, products, and services
• Analyze website usage and optimize user experience
• Comply with legal obligations and protect our rights
• Send marketing communications (with your consent)

Third-Party Services

We work with trusted third-party service providers to operate our business effectively:

HubSpot

We use HubSpot for customer relationship management and form processing. When you submit a form on our website, your information is processed through HubSpot's platform. For more information, please review HubSpot's Privacy Policy.

Verkada

As a Verkada Platinum Plus Partner, we provide physical security products and services. Verkada's cloud-based security platform processes data related to security systems we install and support. For information about Verkada's data practices, please review Verkada's Privacy Policy.

Analytics

We may use analytics services to help us understand how visitors interact with our website. These services may collect information about your online activities over time and across different websites.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences (such as theme settings)
• Understand how you use our website
• Improve our website functionality
• Provide relevant content and marketing

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., HubSpot, hosting providers)
• Business Partners: With Verkada and other partners as necessary to provide our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

European Residents (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing of your personal data
• Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us: