The Unified Platform Guide

Verkada Command

Eight product lines. One pane of glass. See how cameras, access control, alarms, sensors, intercoms, and guest management work together in a single cloud platform.

Verkada Command Platform Dashboard
30,000+ Organizations
93 Countries
96 of Fortune 500

Table of Contents

Section 1

The Problem with Fragmented Security

Most organizations piece together physical security from multiple vendors. Cameras from one company, access control from another, alarms from a third, visitor management from a fourth. The result? Complexity, finger-pointing, and blind spots.

The Fragmented Reality

Separate logins for cameras, access, alarms, and visitor management

Security teams juggle 3-5 different dashboards daily

NVRs and on-premise servers require constant maintenance

Hardware refresh cycles, firmware patching, storage management

Incident correlation takes 15-30 minutes across disparate systems

Manually matching timestamps, exporting footage, assembling evidence

Support calls require coordinating multiple vendors

Finger-pointing when systems don't integrate properly

No path to migrate existing cameras without a full rip-and-replace

Legacy investments become stranded assets with no bridge to modern platforms

What Most Businesses Deal With

3-5 separate vendor portals to manage daily
NVR failures that take cameras offline for days
Alarm events with no video context attached
Firmware patching scheduled around overtime budgets
Vendor finger-pointing when integrations break

What a Unified Platform Delivers

One login for cameras, doors, alarms, sensors, and guests
On-camera storage with cloud backup — no NVR to fail
Video clips attached to every alarm and door event automatically
Firmware and security patches pushed over the air, zero downtime
One vendor, one support number, one point of accountability

"Fragmented security systems are difficult to install, integrate, and maintain. Traditional setups rely on separate vendors for hardware, VMS, and analytics, leading to complex deployments, compatibility issues, and high maintenance costs."

-- Verkada platform overview

Section 2

The Verkada Command Solution

Verkada Command is a cloud-native physical security platform that unifies eight product lines under a single dashboard. No NVRs. No VMS servers. No integration middleware. Just one login for everything.

Video Security

Video Security

Cloud-managed cameras with edge AI analytics

Access Control

Access Control

Cloud-first doors with multi-factor credentials

Alarms

Alarms

Video-verified intrusion with professional monitoring

Sensors

Sensors

Air quality, temperature, humidity, and vape detection

Intercoms

Two-way video communication with remote unlock

Guest Management

Guest Management

Digital check-in with automatic credential provisioning

Mailroom

Mailroom

Package tracking and automated recipient notifications

Command Connector

Bring existing third-party cameras into Verkada Command

Platform Architecture

Cloud-Native Management

No on-premise servers, NVRs, or VMS software to maintain. Manage every device from any browser or the Verkada Command mobile app. Infrastructure scales automatically as you add locations and devices.

Edge-Based Intelligence

Every Verkada camera runs AI analytics directly on the device. Person detection, vehicle recognition, license plate capture, and advanced search all happen at the edge — reducing bandwidth and enabling real-time response.

Hybrid Cloud Storage

Video stores locally on each camera for up to 365 days, with automatic cloud backup for redundancy. No single point of failure. Footage remains accessible even when network connectivity drops.

Automatic Over-the-Air Updates

Firmware upgrades, security patches, and new AI features are pushed automatically to every device in your fleet. No maintenance windows, no truck rolls, no manual intervention.

AI-Powered Capabilities

VerkadaOne 2025 Releases

AI-Powered Unified Timeline

Visually map the movement of people and vehicles across a property on a single, map-based timeline.

Freeform Text Search

Search video by description: "person wearing a black coat carrying a red bag." No tagging, no pre-configuration.

AI-Powered Alerts

Industry-specific triggers with ticketing-style workflows for faster response.

AI-Powered Deterrence

Automated talk-down speaker sequences that deter intruders before they breach.

Face Authentication

Walk up and unlock doors with the AF64 — no badge, no phone needed.

Intercom Live Translations

Real-time language translation for intercom conversations.

Section 3

Video Security: Beyond Traditional Surveillance

Most enterprise cameras today still ship footage to on-premise NVRs. Verkada takes the opposite approach — storage lives on the camera, analytics run at the edge, and management happens in the cloud.

Verkada Video Advantages

No NVR Infrastructure

Video stores directly on the camera with automatic cloud backup. No hardware refresh cycles, no storage servers, no single points of failure.

Built-In AI at the Edge

Every camera runs person detection, vehicle recognition, license plate capture, and appearance search on-device. No separate analytics server required.

AI-Powered Search

Find footage in seconds. Search by time, person attributes, vehicle type, license plate, or freeform text descriptions like "red backpack near the east entrance."

Native Platform Integration

Video automatically correlates with access events, alarm triggers, and guest check-ins. One platform, one timeline, no middleware.

Camera Portfolio

Dome Series

Up to 4K resolution, durable and versatile, powerful onboard processing

Bullet Series

Built for harsh environments, crisp detail at distance, license plate recognition

Mini Series

Low-profile form factors, split camera models, exceptional image quality

Fisheye Series

180-degree panoramic view, four-way split view, digital pan-tilt-zoom

Multisensor Series

Multiple independent camera systems in one device, 2 or 4 lenses

PTZ Series

360-degree pan, 220-degree tilt, up to 32x optical zoom

Remote Series

Built-in LTE modem and battery, optional solar power, no network required

FIPS-Validated
FedRAMP In Process
TAA/NDAA Compliant

Want to see the cameras in action?

Schedule a Demo
Section 4

Access Control: Cloud-Native Simplicity

Traditional Access Control

On-premise servers and proprietary controllers
Proprietary wiring, protocols, and credential formats
Separate database from cameras and alarms
Manual firmware updates via service calls
Video integration requires separate middleware

Verkada Access Control

Cloud-managed — no on-premise servers needed
Standard PoE networking, open credential standards
Unified credentials shared with video and alarms
Automatic over-the-air firmware updates
Native video correlation — one click from door event to footage

Key Features

Multi-Factor Credentials

The full stack: Apple Wallet NFC, Bluetooth via Verkada Pass, DESFire EV3 smart cards, LPR-based vehicle unlock, face authentication (AF64), and PIN codes.

Face Authentication (AF64)

Walk up and unlock. Combines reader, controller, touchscreen, and camera in one device. No badge, no phone needed.

Video + Access Timeline

Every door event shows who badged and the corresponding camera footage. One click to see both.

Emergency Lockdown

One-click lockdown across all doors, organization-wide. Immediate response from any browser or the mobile app.

Hardware

AC12

Single-door controller

AC42 / AC62

Multi-door controllers

AX11

IO controller / expander

AD34 / AD64

Door readers (card + Bluetooth + NFC)

AF64

Access Station Pro (face unlock + reader + controller + camera)

AL54

Wireless lock series (cylinder + mortise)

Integration Highlight: When a visitor checks in via Verkada Guest, a temporary access credential is automatically provisioned. When they check out, the credential is revoked. No manual entry in a separate system.

Replacing an existing access control system? We handle the full migration.

Call Us
Section 5

Alarms: Video-Verified Intrusion Detection

Traditional alarm systems operate in isolation. When an alarm triggers, you get a notification — then scramble to log into a separate camera system to see what happened. Without video, monitoring centers can't tell a real break-in from a stray balloon. The result: wasted police dispatches, municipal fines, and alert fatigue that causes real events to be ignored.

Three Tiers of Protection

Tier 1

Basic Intrusion

Transform outdated burglar alarms into a modern cloud-based system. Reuse existing sensors and wiring. Reduce management overhead for multi-site deployments.

Tier 2

Advanced Video Intrusion

Video-verified sensors and AI camera triggers eliminate false alarm calls. Every alarm event includes video clips from nearby cameras — operators see what triggered the alarm before dispatching.

Tier 3

AI-Powered Perimeter Protection

Detect intruders with outdoor cameras. Deter them with automated talk-down speaker sequences. Protect fence lines, equipment yards, and outdoor assets. Guard efficiency multiplied.

Traditional vs. Verkada Alarms

Capability Traditional (ADT, Honeywell) Verkada
Video integration Manual correlation Automatic clips attached
Arming method Keypad only Badge to arm/disarm or app
AI deterrence None Camera-triggered talk-down speakers
Access control link None or separate Native integration
Remote management Limited Full cloud control
Monitoring Extra monthly fee 24/7 professional monitoring included
Firmware updates Manual / service call Automatic OTA

Currently paying for monitoring that can't show you what triggered the alarm? Let's fix that.

Call Us
Section 6

Environmental Sensors: Security Meets Facility Intelligence

Environmental monitoring traditionally lives in building management systems, completely separate from security. Verkada brings air quality, temperature, humidity, and noise monitoring into the same platform as cameras and access control.

SV20 Series Air Quality Sensors

Three sensor variants available — select based on the measurements your facility requires.

Direct Measurements

Temperature

Ambient temperature for comfort, compliance, and equipment protection

Humidity

Relative humidity for mold prevention and occupant comfort

CO2

Carbon dioxide levels for ventilation effectiveness and occupancy estimation

PM2.5 / PM4 / PM10

Fine particulate matter for air quality, smoke detection, industrial dust

TVOCs

Total volatile organic compounds from paints, cleaners, and off-gassing materials

Noise Level

Ambient sound levels for workplace safety and noise ordinance compliance

Vape Detection

Detect smoking and vaping in restrooms and restricted areas

Formaldehyde

Monitor off-gassing from building materials and furnishings

Carbon Monoxide

Detect CO buildup from combustion sources and HVAC malfunctions

Ambient Light

Lux measurement for workspace lighting and energy optimization

Motion / Tamper

Occupancy detection and sensor tamper alerts

Pressure

Barometric pressure for weather tracking and HVAC balancing

Computed Indices

Mold Risk Index

Derived from humidity and temperature trends

AQI

Air Quality Index based on EPA standards

RESET Viral Index

Airborne pathogen transmission risk score

Heat Index

Perceived temperature for worker safety alerts

Dew Point

Condensation risk for sensitive equipment

Humidex

Combined heat-humidity comfort index

Use Cases

Vape Detection

Receive alerts when smoking and vaping occurs in restrooms or restricted areas. Pair with nearby cameras for additional context.

Server Room Monitoring

Monitor temperature and humidity in server rooms and IDF closets. Get alerts before equipment malfunctions.

OSHA & Regulatory Compliance

Maintain a record of noise levels, heat index, and air quality for audits and compliance.

Mold Prevention

Track humidity and mold risk index to avoid moisture build-up and mold formation.

Curious what your conference rooms and server rooms are actually measuring? Ask us about a sensor pilot.

Call Us
Section 7

Intercoms: Unified Entry Management

Traditional intercoms need a dedicated head-end server, SIP configuration, and separate management software. Verkada intercoms are managed in Command alongside cameras and access control — no additional software, no separate logins.

Verkada Intercom Products

TD33

Compact wall-mount video intercom. HD video, two-way audio, vandal-resistant, PoE powered. Built-in access controller.

TD53

Full-featured entry panel. HD video, integrated NFC reader, weatherproof. Built-in access controller and door reader.

TD63

Premium entry panel. Everything in the TD53 plus an integrated keypad for PIN entry or multi-factor authentication.

Where Calls Ring

Desk Station

iPad-based interface for receptionists and guards

Mobile Apps

Verkada Pass and Command apps for on-the-go response

Web Browser

Answer from any browser via Command

Existing Telephony

SIP/VoIP/PSTN integration with your current phone system

Unified Benefits

Answer calls from the same app you use for cameras
Door release triggers through Verkada access control
Intercom video appears in same timeline as door cameras
Person of Interest alerts work across intercoms
After-hours routing to mobile devices
Real-time language translation for conversations

Want to answer your front door from your phone while you're across town? That's already how this works.

(859) 426-4000
Section 8

Workplace: Guest Management + Mailroom

Verkada Workplace brings visitor management and mailroom operations into the same platform as cameras, access control, and alarms. From the moment a guest checks in to the moment a package is picked up — everything tracked, everything linked.

Verkada Guest

Verkada Guest: Secure, Seamless Check-In

The Traditional Visitor Flow

  1. Visitor checks in on iPad kiosk (Envoy)
  2. Badge printed (standalone printer)
  3. Receptionist manually adds visitor to access control (separate system)
  4. Visitor badges through door (Lenel)
  5. Camera captures entry (Milestone)
  6. Result: 5 systems, no correlation, manual effort

The Verkada Guest Flow

  1. Host pre-registers visitor in Command
  2. Visitor checks in at Verkada Guest kiosk (touchless option available)
  3. Visitor screened against watchlists and custom deny lists
  4. Temporary access credential automatically issued
  5. Badge printed with photo and QR code
  6. Camera footage automatically linked to visitor record
  7. On checkout, credential revoked
  8. Result: 1 platform, automatic correlation, zero manual entry

Feature Differentiators

Feature Traditional VMS Verkada Guest
Access credential Manual setup in separate system Automatic, temporary, scoped
Watchlist screening Check-in only Sex offender registries, criminal databases, custom deny lists
Video linkage None Visitor record linked to footage across all cameras
Credential expiration Badge expiration only Door access disabled automatically
Document signing Separate system (DocuSign) Built-in NDA and policy signing
Integration None EMR (healthcare), SIS (education)
Verkada Mailroom

Verkada Mailroom: Every Package Tracked

OCR Label Scanning

Scan any shipping label. Carrier and tracking number captured automatically. Package logged in Command.

Instant Notifications

Recipients notified via Slack, SMS, or email the moment their package arrives. Automatic pickup reminders if unclaimed.

Camera Integration

Photo of every scanned label stored. Camera footage linked to delivery and pickup events. Deter package theft with full visibility.

From front desk to loading dock — every visitor and package accounted for. Let's show you how it works.

(859) 426-4000
Section 9

Command Connector & Connectivity

Command Connector: Your On-Ramp to the Cloud

The Problem

You have existing cameras that aren't Verkada. Ripping them out is expensive and disruptive. Command Connector brings non-Verkada cameras into the Command platform — so you manage everything in one place while you migrate at your own pace.

What You Get

Unified timeline across old and new cameras
AI analytics on legacy camera feeds
Use legacy cameras as context cameras for Access Control and Guest
Phased migration path — no forced rip-and-replace

Deploy Verkada Anywhere

GC31-E LTE Gateway

Connect Verkada devices in locations without wired network. Construction sites, parking structures, remote buildings. Purpose-built cellular connectivity with 60W PoE output.

GW31-E Wi-Fi Gateway

Extend Command to Wi-Fi-only environments. Plug-and-play setup, cloud-managed diagnostics, automatic alerts if connectivity drops.

MT81 Security Trailer

Cloud-managed mobile surveillance platform. Pre-wired for Verkada cameras, built-in PoE switch, GPS tracking, solar option. Scan a QR code and it's live in Command. Ideal for construction, events, and crime hot spots.

Have cameras that aren't Verkada? Or a location with no network? We've got options for both.

(859) 426-4000
Section 10

The ROI of Unified Security

Cost Reduction

Eliminate NVR infrastructure

No servers to buy, maintain, or replace

Reduce training burden

One platform to learn, not five

Single support relationship

No vendor finger-pointing

Efficiency Gains

Incident correlation: seconds, not minutes

Automatic video + access + alarm timeline

Zero maintenance windows

Automatic updates, no truck rolls

Reduced false alarm costs

Video verification before dispatch

Unified vs. Fragmented: Summary

Dimension Fragmented (3+ Vendors) Verkada Command
Dashboards 3-5 separate logins 1 unified dashboard
Incident correlation Manual, 15-30 min Automatic, seconds
Credential management Separate databases Single database
Support calls 3+ vendors to coordinate 1 partner (WaltzSec)
Firmware updates Manual per system Automatic fleet-wide
Video retention Varies by system Unified policy (up to 365 days)
Legacy camera migration Full rip-and-replace Gradual via Command Connector
Package tracking Not integrated Mailroom tied to cameras and access

Every row in this table is a conversation you won't need to have with multiple vendors.

Talk to WaltzSec
Section 11

Why WaltzSec for Verkada

The platform is only as good as the partner who deploys and supports it. WaltzSec is a Verkada Platinum Plus Partner — the highest tier in Verkada's channel program.

System Design

We've designed systems for manufacturing floors, hospital campuses, school districts, and multi-building office parks across Ohio and Kentucky. We know what works in these environments.

Professional Installation

Our technicians are W-2 employees, not subcontractors. Same team that designs the system installs it and answers the phone when something needs attention.

Training

Hands-on sessions for administrators and operators. Real examples from your deployment. Quick-reference materials provided.

Ongoing Support

Most issues resolved remotely same day. When we need to be on-site, we're there — Cincinnati, Columbus, Louisville, and everywhere in between.

One Partner. One Platform. No Finger-Pointing.

When you work with WaltzSec, you get a single accountable partner for every product line in the Verkada ecosystem. No coordinating between vendors. No blaming the other guy. Just solutions.

Verkada Platinum Plus Partner G2 Top 50
24/7 Support
Up to 10-Year Warranty

Ready to Unify Your Security?

Let's discuss how Verkada Command can simplify your physical security.